Maven Media Group Inc. and its affiliates or subsidiaries ("Maven Media Group", "we", "us", or "our") value your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit https://www.mavenmediagroup.ca and any sub-domains (our "Website"), use our video production, media, or other services (collectively, the "Services"), or otherwise interact with us.
By using our Website or Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Website or Services.
We are a private-sector organization based in Alberta, Canada, and we comply with Alberta’s Personal Information Protection Act (PIPA), the federal Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, and other relevant Canadian laws. We also respect applicable international laws, such as the EU’s General Data Protection Regulation (GDPR) for individuals in the European Economic Area.
We are responsible for the personal information we collect and have designated a Privacy Officer to oversee our privacy practices.
Privacy Officer
Maven Media Group Inc.
Email: hello@mavenmediagroup.ca
You can contact us with any questions, requests, or complaints about this Privacy Policy or our handling of your personal information. We will respond within 30 days (or as required by law).
We maintain policies and practices to protect personal information, including security safeguards, training, and procedures for handling access and correction requests.
We collect the following types of personal information:
We limit collection to what is necessary for the identified purposes and obtain your consent where required.
We use your personal information only for purposes that a reasonable person would consider appropriate in the circumstances. These include:
We rely on your consent, contractual necessity, or legitimate interests (balanced against your rights) as the legal basis for processing, as appropriate under PIPA/PIPEDA.
For commercial electronic messages (e.g., marketing emails), we comply with Canada’s Anti-Spam Legislation (CASL) by obtaining consent and providing identification and unsubscribe options.
We generally obtain your consent before collecting, using, or disclosing personal information. Consent can be express (e.g., checking a box or signing a contract) or implied (e.g., through your voluntary use of our Services when the purpose is obvious).
You can withdraw consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer. Withdrawal may limit your ability to use certain Services.
We will inform you of the consequences of withholding or withdrawing consent where appropriate.
We may disclose your personal information to:
We remain accountable for any personal information transferred to third parties. We do not sell your personal information.
We use cookies and similar technologies to operate the Website, analyze usage, and deliver personalized content and ads. You can manage preferences through your browser settings or our consent banner.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, we securely delete or anonymize it.
Retention periods vary by data type and purpose (e.g., contract data may be kept for the duration of the relationship plus a limitation period for legal claims).
We use reasonable physical, organizational, and technological safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These include encryption, access controls, and secure storage. However, no system is completely secure, and we cannot guarantee absolute security.
Under PIPA and PIPEDA, you have the right to:
To exercise these rights, contact our Privacy Officer with sufficient detail to identify you and your request. We will respond within 30 days (or as required by law) and may charge a reasonable fee in some cases (with prior notice).
If you are located in the European Economic Area (EEA), you may have additional GDPR rights, including:
For GDPR-related requests, please specify your location and rights invoked.
We will handle all requests in accordance with applicable law.
Your personal information may be transferred to, stored, or processed in countries outside Canada (including the United States) by us or our service providers. These jurisdictions may have different privacy laws and enforcement. We take reasonable steps (such as contractual protections) to ensure your information receives an adequate level of protection.
By using our Services, you consent to such transfers where required.
Our Website and Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top will be revised. We will notify you of material changes by posting the updated policy on our Website and, where appropriate, by email or other means.
Your continued use of our Website or Services after changes constitutes acceptance of the updated policy.
For questions, access/correction requests, or concerns:
Privacy Officer
Maven Media Group Inc.
Email: hello@mavenmediagroup.ca
If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC) or the Office of the Privacy Commissioner of Canada.
